Customer retention is the process of retaining your existing customers (i.e. encouraging those who have previously converted to return again). Customer retention has been proven to be more cost-effective than acquisition. Studies suggest that it can cost five times more to attract a new customer than to retain an existing one, while increasing customer retention rates by 5% can increase profits by 25% to 95%.
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Running an ecommerce business? Then you know inventory is everything. But here’s the question: do you actually know how much inventory you have right now? Many business owners think as long as they have enough products to sell, the exact count doesn’t matter. That’s a costly mistake. Accurate inventory counts
Keeping a warehouse neat and organized isn’t just for show—it’s essential if you’re managing tons of products every day. A messy layout slows everything down, causes costly mistakes, and frustrates your team. On the flip side, a smartly organized bin storage system can turbocharge your warehouse’s efficiency. Let’s walk through
Warehousing is much more than just storing goods on shelves. In fact, a warehouse operation is a carefully orchestrated series of processes that keep products moving efficiently from arrival to departure. In this friendly guide, we’ll walk through the 10 most common warehouse processes – from the moment a shipment
When it comes to online retail and ecommerce powerhouses, one name towers above the rest: Amazon. Thanks to its unmatched strengths in logistics, transportation, distribution, and constant technological innovation, Amazon has pulled so far ahead that it’s fair to wonder if anyone else even qualifies as true competition. Seriously —
Starting a new eCommerce business can feel like learning a new language. You’ll quickly encounter terms like retailer, wholesaler, distributor, and reseller. What do they all mean, and how do they differ? In simple terms, these labels describe different roles in the supply chain that gets products from the maker
Table of Contents Baby product fulfilment is more than just shipping cute onesies and toys – it’s about carefully handling products that little ones (and their parents) depend on. Whether you’re a manufacturer, a DTC baby brand started by a mompreneur, or an e-commerce seller of infant gear, getting orders
