Frequently Asked Questions
Most frequent questions and answers
Can you help me ship one single order?
No. Waredock does not handle individual shipments. We are a B2B business helping eCommerce businesses ship their orders to consumers. We currently require new clients to ship a minimum of 200 orders per month in order to take advantage of our services and competitive rates. We currently don’t have any solutions for low order volume.
Do you ship alcohol?
No. Shipping alcohol requires special handling. Waredock does not currently offer a solution on shipping alcohol.
Do you handle returns?
Yes. We do offer returns. Specify your needs after sign-up. Not all locations offer the same level of customizations when it comes to returns handling.
Do you offer temperature controlled shipping and storage?
Usually yes. In some locations we do have the means to store and ship goods that require shipping at a regulated temperature. Contact us for a custom solution.
I would like to get a quote, how do I get one?
We would like to invite you to sign up. It is free and no strings attached. Shipping is more complicated than people think. Prices depend on several variables, including the weight of the product, dimensions, destination and the type of product.