Refers to a service provider who coordinates movement of freight from one destination to another using various carriers. Freight forwarders are intermediaries who specialize in arranging shipments for individuals or companies. They handle every aspect of the process, including storing products in warehouses, consolidating goods into larger shipments, coordinating customs paperwork, and transporting items via air, sea, rail, or road.
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Table of Contents Introduction Africa’s digital commerce sector is entering a defining phase. By 2026, the continent’s online marketplaces are not only competing for consumers but also shaping logistics, payments, and digital trust. With smartphone penetration surpassing 50% and rapid improvements in digital infrastructure, platforms like Jumia, Takealot, Konga, Kilimall,
When you’re shipping 500-600 orders per month and your current 3PL provider starts treating you like just another number in their system, it’s time to reassess your fulfillment strategy. A recent conversation in the e-commerce community perfectly illustrates a common frustration: small brands getting lost in the machinery of enterprise-level
