Jakob Nielsen, a prominent UX consultant, defines UX as something that “encompasses all aspects of the end user’s interaction with the company, its services, and its products.” Within the context of ecommerce, this means making the end-goal (i.e. the discovery and purchase of products) as easy to achieve as possible.
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Table of Contents Introduction Africa’s digital commerce sector is entering a defining phase. By 2026, the continent’s online marketplaces are not only competing for consumers but also shaping logistics, payments, and digital trust. With smartphone penetration surpassing 50% and rapid improvements in digital infrastructure, platforms like Jumia, Takealot, Konga, Kilimall,
When you’re shipping 500-600 orders per month and your current 3PL provider starts treating you like just another number in their system, it’s time to reassess your fulfillment strategy. A recent conversation in the e-commerce community perfectly illustrates a common frustration: small brands getting lost in the machinery of enterprise-level
