EU customs clearance for importers. Declared right, released fast.
Import declarations, duties and import VAT, arranged for brands inside and outside the EU. We check your documents before the goods arrive, clear them on arrival and receive them straight into stock.
Customs, end to end. From paperwork to release.
Every shipment goes through the same checks, whether it is one pallet or a full container.
EU import clearance
Import declarations for sea, rail, air and road shipments, through licensed customs partners, including indirect representation for companies outside the EU.
Duty and import VAT
Duty and import VAT calculated and declared correctly, with postponed VAT accounting where your registration allows it.
HS codes and documents
Checks of HS codes, values, origin and commercial invoices before goods ship, so declarations match and goods aren’t held.
ICS2 and T1 transit
Accurate goods descriptions for ICS2 filings, and T1 transit when goods are cleared inland at the warehouse rather than at the port.
Importing from the UK, US, Asia or Switzerland?
You don’t need an EU company to import. You need an EU EORI number, a customs representative and, once you hold stock here, a local VAT registration. We help set this up before your first shipment. Read Selling in the EU from outside the EU.
Importing from China or other suppliers?
Bulk-import once into a Waredock warehouse instead of sending parcels from abroad. You clear customs once at the normal duty rate, avoid the €3 parcel duty, and ship orders domestically across the EU.
From arrival to available stock.
- 01
Check documents
Invoice, packing list, HS codes and EORI, before departure.
- 02
File advance data
Accurate descriptions for ICS2 and the carrier.
- 03
Declare
Import declaration, duty and import VAT.
- 04
Release and deliver
Straight to our warehouse, or under T1 transit inland.
- 05
Into stock
Received, counted and synced to your shop.
What you need to import into the EU.
| Item | Why |
|---|---|
| EU EORI number | Identifies you in every EU customs procedure |
| Customs representative | Declares the goods for you if you have no EU company |
| Commercial invoice | Sets the customs value, origin and description |
| Packing list | Must match the invoice by carton, quantity and weight |
| Bill of lading or air waybill | Proves the shipment and releases it from the carrier |
| VAT registration | Needed in the country where you hold stock, to reclaim import VAT |
Most customs holds are avoidable.
- Specific descriptions. “Women’s cotton T-shirts”, not “apparel”. Vague descriptions fail ICS2 checks.
- Matching documents. Invoice, packing list and transport document must agree on quantities and weights.
- Correct origin. Where goods were made, not where they were shipped from. It decides duty under trade agreements.
- Product rules ready. GPSR, CE marking, cosmetics or food rules must be met before goods are released.
- Realistic values. Stock transfers need a pro forma invoice with a real value, never zero.
Customs clearance: common questions.
Guides: Selling in the EU from outside the EU · EU VAT: OSS and IOSS · The €3 EU parcel duty · Customs clearance explained
Do I need an EU company to import into the EU?
No. A non-EU business can import through an indirect customs representative, which declares the goods on its behalf. You still need an EU EORI number and, if you hold stock in the EU, a VAT registration in that country.
Which documents do you need to clear my shipment?
A commercial invoice, a packing list, the bill of lading or air waybill, your EU EORI number and any certificates your products need. We check them before the goods arrive.
Can you clear goods that go into your warehouses?
Yes. Most of our customers import in bulk into a Waredock warehouse, where we clear the goods, receive them into stock and fulfil orders across the EU.
How do I avoid the €3 duty on low-value parcels?
Import in bulk into an EU warehouse and ship orders from there. Domestic parcels are no longer low-value imports, so the €3 per item duty doesn’t apply.
Can you handle import VAT?
We declare import VAT as part of the clearance. Where your VAT registration allows, it can be accounted for on your VAT return instead of being paid at the border.
Tell us what you import. We reply within 2 business days.
Share what you ship, where it comes from and how often. A logistics specialist checks what you need for EU customs and sends a proposal for clearance, freight and warehousing.
- Import declarations, duty and import VAT
- Document and HS code checks before departure
- Warehousing and fulfilment after release
Request a proposal
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