Logistics and trade terms, clearly explained.
Plain-language definitions for freight, customs, warehousing and eCommerce fulfilment, from the Waredock team.
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3PL (Third-Party Logistics)A 3PL (third-party logistics provider) is a company that runs logistics for other businesses, such as storage, order fulfilment, shipping and returns, so brands don’t need their own…
Fulfilment & eCommerceA
ABC Inventory ControlABC Inventory Control is a sophisticated inventory management approach that applies different control strategies to different categories of inventory items based on their value and importance to the…
Warehousing & inventory Actual Time of Arrival (ATA)Actual Time of Arrival (ATA) is the exact time when a vehicle, vessel, aircraft, train, or shipment physically arrives at a terminal, warehouse, hub, or final delivery point.
Transport & freight Actual Time of Departure (ATD)Actual Time of Departure (ATD) is the exact time when a vehicle, vessel, aircraft, train, or shipment physically leaves its origin point.
Transport & freight Attach RateIn logistics and supply chain management, attach rate refers to the ratio of secondary or complementary products sold together with a primary item.
Fulfilment & eCommerce Automated Export System (AES)The Automated Export System (AES) is the US system for filing Electronic Export Information (EEI) on goods leaving the United States, run by the Census Bureau and US…
Customs & compliance Automated Manifest System (AMS)The Automated Manifest System (AMS) is the US Customs and Border Protection system carriers use to transmit cargo manifest data electronically before goods arrive in the United States,…
Customs & complianceB
Bill of lading (B/L)A bill of lading (B/L) is the document a carrier issues for goods shipped by sea. It is a receipt for the cargo, evidence of the transport contract…
Transport & freight Binding Origin Information (BOI)Binding Origin Information (BOI) is a decision by an EU customs authority on the origin of specific goods. It is legally binding throughout the EU, generally for three…
Customs & compliance Binding Tariff Information (BTI)Binding Tariff Information (BTI) is a written decision by an EU customs authority on the tariff classification of specific goods. It is legally binding across the EU for…
Customs & compliance Bonded goodsBonded goods are imported goods on which customs duty and import VAT have not yet been paid. They must stay in a customs-supervised location, such as a bonded…
Customs & compliance Bonded warehouseA bonded warehouse is a secure, customs-authorised facility where imported goods can be stored with import duty and VAT suspended until they are released for sale, re-exported or…
Customs & complianceC
Centralised Examination Station (CES)A Centralised Examination Station (CES) is a privately operated facility approved by US Customs and Border Protection where imported or exported cargo is unloaded and physically inspected.
Customs & compliance CMR (Convention on the Contract for the International Carriage of Goods by Road)CMR is the international convention for road freight between countries, and the CMR consignment note is the transport document that travels with the goods and sets the carrier’s…
Transport & freight Commercial invoiceA commercial invoice is the seller’s invoice for goods shipped across a border. Customs uses it to check the value, description and origin of the goods and to…
Customs & compliance Common Health Entry Document (CHED)A Common Health Entry Document (CHED) is the EU document used to pre-notify and clear imports of animals, animal products, certain food and feed, and plants at a…
Customs & compliance ConsolidationIn logistics, consolidation refers to the process of combining multiple smaller shipments—often from different suppliers, sellers, or locations—into a larger, single shipment for transport.
Transport & freight Consumer-to-Administration (C2A)Consumer-to-Administration (C2A), sometimes written as C2G (Consumer-to-Government), describes all digital interactions where private individuals use online channels to communicate, transact, or exchange information with public authorities.
Trade & policy Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES)CITES is an international agreement between governments that controls trade in wild animals and plants, and products made from them, so that trade does not threaten their survival.…
Customs & compliance Cost Trade-OffA cost trade-off is the deliberate decision to increase one type of cost in order to reduce another, with the goal of improving overall performance in the supply…
Supply chain strategy CPNP (Cosmetic Products Notification Portal)CPNP is the EU’s Cosmetic Products Notification Portal. Every cosmetic product must be notified there by its EU Responsible Person before it is placed on the EU market.
Customs & compliance Cross-dockingCross-docking is a logistics method where incoming goods are unloaded, sorted and loaded onto outgoing transport with little or no storage, usually within a day.
Warehousing & inventory Customs brokerA customs broker is a licensed specialist who prepares and files customs declarations, calculates duties and deals with customs authorities on behalf of importers and exporters.
Customs & compliance Customs clearanceCustoms clearance is the process of getting imported or exported goods approved by customs: declaring them, paying any duties and taxes, passing any checks and obtaining release.
Customs & compliance Customs Declaration Service (CDS)The Customs Declaration Service (CDS) is HMRC’s electronic system for UK import and export declarations. It fully replaced the older CHIEF system in 2024.
Customs & compliance Customs entryA customs entry is the formal declaration filed with customs to clear imported goods. It identifies the goods, their value, classification and origin so duties can be assessed…
Customs & compliance Customs Handling of Import and Export Freight (CHIEF)CHIEF (Customs Handling of Import and Export Freight) was the UK’s electronic customs declaration system for imports and exports. It was replaced by the Customs Declaration Service (CDS)…
Customs & compliance Customs Power of Attorney (POA)A customs power of attorney (POA) is a written authorisation that lets a customs broker or representative carry out customs business, such as filing entries, in the name…
Customs & compliance Customs Trade Partnership Against Terrorism (CTPAT)CTPAT (Customs Trade Partnership Against Terrorism) is a voluntary CBP programme in which companies secure their supply chains in exchange for benefits such as fewer inspections and faster…
Customs & compliance Customs warehouseA customs warehouse is an authorised EU facility where non-EU goods can be stored without paying import duty or VAT until they are released for sale in the…
Customs & complianceD
Dangerous goods (DG) and UN38.3Dangerous goods are items that can endanger people, vehicles or the environment in transport, such as lithium batteries, aerosols and perfumes. They must be classified, packed and labelled…
Transport & freight DAP (Delivered at Place)DAP (Delivered at Place) is the Incoterm under which the seller delivers the goods to a named destination, while the buyer handles import clearance and pays duty and…
Trade & policy DDP (Delivered Duty Paid)DDP (Delivered Duty Paid) is the Incoterm under which the seller delivers to the buyer’s named place and pays all costs, including import clearance, duty and taxes.
Trade & policy Demurrage and detentionDemurrage and detention are daily charges for keeping a shipping container beyond its free time: demurrage inside the port terminal, detention outside it.
Transport & freight DepotsIn logistics, depots are facilities used to store, stage, or transfer goods, vehicles, or equipment close to where they are needed.
Warehousing & inventory Dock-to-stock timeDock-to-stock time is how long it takes a warehouse to turn an incoming delivery into stock available for sale, from arrival at the receiving dock to put-away in…
Warehousing & inventoryE
EORI (Economic Operators Registration and Identification)An EORI number is the ID that EU customs use to identify businesses that import goods into or export goods out of the EU. One number is valid…
Customs & compliance EPR (Extended Producer Responsibility)EPR (Extended Producer Responsibility) makes the businesses that put packaging, electronics, batteries and other products on a market pay for collecting and recycling them, usually with registration in…
Customs & compliance EUR pallet (Euro pallet)A EUR pallet (Euro pallet) is the standard European wooden pallet measuring 1200 × 800 × 144 mm, used for storage and transport across Europe and exchangeable between…
Warehousing & inventoryF
FBA prep (Amazon FBA preparation)FBA prep is preparing products to Amazon’s requirements before they are sent to Amazon fulfilment centres, including labelling, bagging, bundling and carton packing.
Fulfilment & eCommerce FCL (Full Container Load)FCL (full container load) is sea freight where one shipper books a whole container for its own goods, paying per container rather than per cubic metre.
Transport & freight FEFO (First Expired, First Out)FEFO (first expired, first out) is a stock rotation method where items with the earliest expiry or best-before date are picked first, using batch and date tracking.
Warehousing & inventory Fiscal representativeA fiscal representative is an EU-based person or firm that a foreign business appoints to handle its VAT obligations in a country, and who is often jointly liable…
Customs & compliance Foreign Trade Zone (FTZ)A Foreign Trade Zone (FTZ) is a secure area in the United States that is treated as outside US customs territory, so goods can be stored, processed or…
Customs & compliance Fourth-party logistics (4PL)Fourth-party logistics (4PL) is a strategic logistics model where a single expert partner takes responsibility for designing, coordinating, and optimising the entire supply chain on behalf of a…
Supply chain strategy FreightFreight refers to goods transported in bulk by road, rail, sea, air, or intermodal combinations.
Transport & freightG
GPSR (General Product Safety Regulation)GPSR is the EU General Product Safety Regulation. Since 13 December 2024 it requires consumer products sold in the EU to be safe, traceable and backed by a…
Customs & complianceH
Harbor Maintenance Fee (HMF)The Harbor Maintenance Fee (HMF) is a US fee of 0.125% of the value of commercial cargo loaded or unloaded at US seaports. It funds port and harbour…
Customs & compliance Harmonized System (HS) codeAn HS code is a product classification number from the Harmonized System, the World Customs Organization’s global nomenclature. Its first six digits are the same worldwide and determine…
Customs & compliance HAWB (House Air Waybill)HAWB stands for House Air Waybill, a transport document issued by a freight forwarder or consolidator to the shipper in air freight.
Transport & freightI
ICS2 (Import Control System 2)ICS2 (Import Control System 2) is the EU system for advance safety and security data on goods arriving from outside the EU, filed as an entry summary declaration…
Customs & compliance Import VATImport VAT is the VAT charged when goods enter the EU from outside it. It is calculated on the customs value plus duty and transport costs, and can…
Customs & compliance Importer of Record (IOR)The Importer of Record (IOR) is the party legally responsible for imported goods: declaring them correctly, paying duties and taxes and making sure they meet all import rules.
Customs & compliance Importer Security Filing (ISF 10+2)Importer Security Filing (ISF), also called 10+2, is a US requirement for importers to send CBP 10 data elements about ocean cargo at least 24 hours before it…
Customs & compliance Incoterms® 2020Incoterms are the International Chamber of Commerce’s standard trade terms. They define who pays for transport, insurance and customs, and where risk passes from seller to buyer. The…
Trade & policy Indirect customs representativeAn indirect customs representative is a broker or forwarder that makes EU customs declarations in its own name on behalf of another business, and is jointly liable for…
Customs & compliance IOSS (Import One-Stop Shop)IOSS is the EU scheme that lets sellers charge VAT at checkout on imported goods in consignments worth up to €150 and report it in one monthly return.
Customs & complianceK
KittingKitting is assembling separate items into one ready-to-ship kit or bundle, such as a gift set or starter pack, either in advance or when the order is placed.
Fulfilment & eCommerceL
Last-mile deliveryLast-mile delivery is the final leg of a shipment, from a local depot or hub to the customer’s door, parcel locker or pickup point.
Transport & freight LCL (Less than Container Load)LCL (less than container load) is sea freight where several shippers share one container, each paying for the space their goods use, usually per cubic metre.
Transport & freight LegIn logistics, a leg is a distinct segment of a shipment’s journey between two defined points—such as warehouse to hub, hub to depot, or airport to distribution centre.
Transport & freight Line ItemA line item is an individual entry that appears on an order, invoice, purchase order, packing list, or inventory record.
Fulfilment & eCommerceM
Merchandise Processing Fee (MPF)The Merchandise Processing Fee (MPF) is a US customs user fee that CBP charges on imports to cover the cost of processing entries. For formal entries it is…
Customs & compliance Merge in TransitMerge in transit is a logistics strategy where products or components from different origins are brought together and combined whilst they are already moving through the network, rather…
Transport & freightO
OSS (One-Stop Shop)OSS is the EU VAT scheme that lets businesses declare VAT on cross-border sales to consumers in other EU countries in one quarterly return in a single country.
Customs & compliance OverageOverage refers to the situation in which a shipment contains more goods than were ordered or documented.
Warehousing & inventoryP
Packing listA packing list is a shipping document that details the contents of each package, carton or pallet in a shipment, including quantities, weights, dimensions and markings.
Customs & compliance Perfect OrderA perfect order is an order delivered on time, in full, undamaged, with accurate documentation and to the right customer and location.
Fulfilment & eCommerce Pick and packPick and pack is the fulfilment process of collecting the items in an order from warehouse stock and packing them into a shipment ready for the carrier.
Fulfilment & eCommerce PickingPicking in logistics is the process of selecting and retrieving the correct items from storage locations in a warehouse or fulfilment centre to satisfy customer or replenishment orders.
Warehousing & inventory Place UtilityPlace utility refers to the added value created by making a product available at the location where customers need it.
Supply chain strategy Proof of Delivery (POD)Proof of Delivery (POD) is the documented confirmation that a shipment has been delivered to the intended recipient, at a specific place and time, and in an agreed…
Transport & freightR
Receiving DockA receiving dock is the designated area in a warehouse, fulfilment centre, or distribution facility where inbound goods first arrive.
Warehousing & inventory Reverse logisticsReverse logistics is the flow of goods back from customers to the seller, covering returns, inspection, restocking, repair, resale and recycling.
Fulfilment & eCommerce Rules of originRules of origin are the criteria customs use to decide which country a product comes from. Origin determines duty rates, trade agreement preferences, anti-dumping duties and labelling.
Trade & policyS
SKU (Stock Keeping Unit)A SKU (stock keeping unit) is a unique code a business uses to identify each distinct product variant it stocks, such as a T-shirt in one size and…
Warehousing & inventoryT
T1 transit (EU external transit)T1 transit is the EU customs procedure for moving non-EU goods between two points without paying duty or import VAT, for example from the port of arrival to…
Customs & compliance Tail Gate ExamA tail gate exam is a US customs inspection in which CBP officers open a container’s doors and inspect the cargo visible at the back, without fully unloading…
Customs & compliance TariffA tariff is a tax charged on imported goods, calculated from the goods’ classification, customs value and origin. Governments use tariffs to raise revenue, protect industries and pursue…
Trade & policy The 7 Storage TechniqueThe 7 Storage Technique is a fundamental warehouse organisation method designed to optimise space utilisation, improve picking efficiency, and enhance inventory management.
Warehousing & inventory ThroughputThroughput refers to the amount of product, inventory, or work that flows through a warehouse, fulfilment centre, or logistics process within a specific time period.
Warehousing & inventory Trade remedies (anti-dumping, countervailing and safeguard duties)Trade remedies are extra duties or quotas that governments impose under WTO rules to counter dumping, foreign subsidies or sudden import surges that harm domestic industry.
Trade & policyU
U.S. Customs and Border Protection (CBP)U.S. Customs and Border Protection (CBP) is the US federal agency that clears imports, collects duties and fees, enforces trade rules and secures the border. It is part…
Customs & complianceW
Wall-to-Wall InventoryWall-to-wall inventory is a comprehensive, full-coverage stock-taking method where every item within a defined storage area is physically counted in a single, coordinated effort.
Warehousing & inventory WEEE (Waste Electrical and Electronic Equipment)WEEE is the EU framework for waste electrical and electronic equipment. Businesses selling electrical products must register in each EU country they sell to and finance collection and…
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